60 restaurant industry statistics (2020)

60 restaurant industry statistics

In recent years, we have witnessed a large increase in online ordering, a new focus on reducing waste food, adopting portable server devices , the implementation of robots in restaurants and a series of food trends that have emerged on social networks.

Management Restaurants has compiled a list of 60 statistics from restaurants from reports, studies and articles published on the Internet that cover the state of the industry and point to areas of opportunity for owners and operators seeking to excel in this sector.

Restaurant economics statistics

  1. 45% of diners go out to eat several times a week, and another 20% go out to eat once a week. Source )
  2. The performance index of restaurant (RPI) stands at 101.6 as of May 2019. Anything above 100 is considered a time of growth for restaurants. ( Source )
  3.  Annual sales projected in the industry of restaurants They are $ 863 billion, that is, 4% of the country's gross domestic product. ( Source )
  4.  In 1955, the restaurants it comprised 25% of the family's food dollar. In 2019, that number increased to 51%. ( Source )
  5. American consumers spend 33% of their income on housing, 15.8% on transportation, and 12.6% on food. ( Source )
  6. 1 in 3 Americans has their first work experience in restaurants: 6 out of 10 adults have worked in restaurants at some point. ( Source )
  7. 52% of restaurant professionals mentioned high costs operating and food as a great challenge. ( Source )

Restaurant employment statistics

  1. More than 9 out of 10 restaurants have less than 50 employees. ( Source )
  2. 51% of restaurant operators cite staffing as the top challenge for success, and 35% say training staff is the top challenge. ( Source )
  3. There are currently 15.3 million employees in the restaurant industry. Source )
  4. There will be 16.9 million jobs in the restaurant industry by 2029. ( Source )
  5.  Turnover in the restaurant industry is at an all-time high, at 75%. ( Source )
  6. Restaurants employ more women and minority managers than any other industry. ( Source )
  7. It can cost $ 2000 to hire and train a new staff member. ( Source )
  8. It can cost up to $ 15000 for a new manager, so it's no wonder restaurant operators are so concerned with rotation. ( Source )
  9. The unemployment rate in the United States, as of June 2019, is extremely low, at 3.7%. ( Source )
  10. As a result of the minimum wage increase, 47% of restaurant operators admitted that they have scheduled employees for fewer hours each week in the past twelve months. ( Source )
  11. For the same reason, 16% of restaurant operators have had to stop hiring efforts to reduce labor costs. ( Source )
  12. Over the past ten years, between 1.7 and 1.8 million bachelor's degrees are awarded annually, limiting the number of people who are willing to work in low-wage restaurants. ( Source )
  13. 68% of restaurants offer a manual for staff to new employees. ( Source )
  14. 32% of restaurants provide sexual harassment training to their staff. ( Source )
  15. 46% of restaurants offer a mentoring program. ( Source )
  16. 53% of restaurants offer food safety and alcohol certification training. ( Source )
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Restaurant promotion statistics

  1.  67% of restaurants plan to pay for social media ads in 2019. ( Source )
  2.  53% plan to invest in being a community event or charity sponsor. ( Source )
  3.  When it comes to social media, restaurants are more likely to use Facebook (91% of restaurants) and Instagram (78%). Instagram has exploded in popularity for promoting restaurants since last year, when only 24% reported using it. ( Source )
  4. Restaurants are less likely to use YouTube for promotions (only 14% of restaurants report using it). ( Source )
  5. When it comes to negative comments online or in-person comments, 23% of restaurateurs communicate directly with the person who gave the comments. 15% use feedback to give performance evaluations to front desk or office staff. Some restaurant professionals (2%) admitted not taking action when they received negative comments from guests. ( Source )

Restaurant sales statistics

  1.  As a result of the minimum wage increase, 65% of restaurants have increased menu prices. ( Source )
  2. 68% of restaurant professionals review sales reports regularly, 45% regularly review job reports, and 32% regularly review menu reports, and 17% admitted that they do not review any of these regularly. ( Source )
  3.  91% of restaurateurs expect profits to increase in 2019 ( Source )
  4. If they had extra money on hand, 47% of restorers would repair or upgrade their equipment ( Source )
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Restaurant consumption statistics

  1. Cumulative demand for restaurants remains high, with 39% of adults not eating on-premises in restaurants as often as they would like. ( Source )
  2.  78% of millennials say they would rather spend money on an experience, such as a restaurant or other activity, compared to buying an item in a store. ( Source )
  3. If offered, 41% of consumers would buy a home-cooked food kit in their restaurant Favourite. ( Source )
  4. 72% of diners rated high quality food as the main factor in choosing a restaurant to visit. Surprisingly, only 48% said that value was their number one factor. ( Source )
  5. When placing an order online, a user is more likely to use a website restaurant than a third party site like Grubhub. ( Source )
  6. Upon receiving an online order, guests ranked speed as the most important, followed by value, and then food quality. ( Source )
  7. 35% of diners said they are influenced by online reviews when choosing a restaurant. ( Source )

Restaurant payment statistics

  1. 54% of millennials say that a auto ordering kiosk enhances the guest experience. ( Source )
  2. When paying for a low-cost item (for example, coffee), 62% of guests choose to use their credit or debit card. ( Source )
  3. When paying for a high-priced item (for example, a fancy dinner), 88% of guests pay with their card. ( Source )
  4. 4% of restaurants offer payments through Venmo. ( Source )
  5. Only 31% of restaurants offer mobile payment. ( Source )
  6. 50% of people still want printed receipts, but 36% are happy with digital receipts, and 14% don't want a receipt at all. ( Source )

Restaurant Food Statistics

  1. 31% of restaurateurs update their menu monthly. 24% do it seasonally. ( Source )
  2. 61% of diners say they are more likely to eat healthy in a restaurant than two years ago. ( Source )
  3. To reduce food waste, 28% of restaurants reuse food clippings, 26% offer assorted servings, and 25% compost. ( Source )
  4. 51% of consumers say they are more likely to visit a restaurant that offers organic food. ( Source )
  5. Diners love breakfast all day: 55% say they would order breakfast items anytime if they were offered. ( Source )
  6. Current food trends include local sourcing, kitchen no waste, fresh produce and healthy kid-friendly meals, and global flavors. ( Source )
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Restaurant technology statistics

  1. After POS technology and payment processing, the most popular back-office technologies were accounting software (52%, vs. 31% in 2018) and payroll software (50%, vs. 28% in 2018). ). ( Source )
  2. To seek guest feedback, 29% of restaurateurs use manual comment cards, another 31% ask for feedback on their printed receipts, and 25% use a rating scale on digital receipts. ( Source )
  3. The most important technology features for guests are online reservations and free Wi-Fi. ( Source )
  4. 73% of diners agree that restaurant technology improves the experience of their guests. ( Source )
  5. 95% of restaurateurs agree that restaurant technology improves the efficiency of their business. ( Source )
  6. The main features restaurateurs look for when updating a restaurant POS are ease of use, depth of reporting, and inventory reporting. ( Source )
  7. Restorers say credit card processing, accounting, and inventory are the most important integrations for the point of sale of su restaurant . ( Source )
  8. 61% of diners agree that portable server tablets enhance their guest experience. Source )
I am a dreamer and in my dreams I believe that a better world is possible, that no one knows more than anyone, we all learn from everyone. I love gastronomy, numbers, teaching and sharing all the little I know, because by sharing I also learn. "Let's all go together from foundation to success"
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