List of the 34 worst fast food restaurants in the US

Everything cheap is expensive

Fast food is fast, convenient and cheap, but it's also losing its edge. The consumers are interested in fresh and high food quality, cleanliness and excellent service. However, many fast food chains are struggling to meet the standards of their customers. As a result, the guests do not return.

A Consumer Picks survey found consumer scores of restaurants popular in the United States. The scores are based on the loyalty of the also information to the brand. Below we list the worst restaurants of fast food in the United States and why they have failed their customers.

34. Arby's

Only 44 percent of customers return to Arby's for its huge roast beef sandwiches. Some diners call Arby's expensive and delicious "junk" the food. Many guests also say that they get sick after eating it. To make matters worse, Arby has been dealing with a nasty rumor and an added ingredient in his sandwiches that will make him lose his appetite.

fast foodImage: Mike Mozart / Flickr

For years, Arby has been trying to stop the rumors about his roast beef. Many guests believe that meat is made from pasta, powder, liquid, or gel. However, Arby has denied those claims.

Arby's has also been controversial when a customer found a piece of human skin on a sandwich in 2004. Another incident occurred in 2012, when an Arby employee accidentally served a human finger on an order.

Consumer score: 44%

33. Wingstop

About 44 percent of diners return to Wingstop for their chicken wings, boneless wings, fries, and ranch. Many critics compliment their homemade ranch and fries. However, the company still receives some complaints from customers. The biggest problems are the salinity of the food and the boneless wings.

fast food

Photo courtesy: @ wingstop / Twitter

Wingstop wings are too salty to enjoy because salt dominates the rest of the flavors. The boned wings of the chain are also struck. Diners say the boneless wings come out soggy rather than crispy. Other complaints include high prices and terrible sauce options.

Consumer score: 44%

32. Boston market

In the 1990s, Boston Market had 1.100 locations in shopping malls and shopping malls across the country. Today, that number has been reduced to 400 stores. Boston Market offered customers roast chicken so they don't have to deal with the process of cooking a whole chicken at home. However, the main attraction of the chain is also its fall.

Boston market
Photo courtesy: Mike Mozart / Flickr

The idea of ​​making roast chicken more convenient was easy to replicate. As more supermarkets provided their own roast chickens, Boston Market faced increased competition. The chain's menu does not meet the new demands of the customer either. Today, modern diners are interested in multicultural flavors and vegan options.

Consumer score: 43%

31. Dairy Queen

Where else can you find ice cream served upside down? Known for its thick, gravity-defying snowstorms, Dairy Queen has been serving ice cream since 1940. But guests scoff at the chain, saying its cold dessert isn't even real ice cream. It tastes like plastic and oil, and it melts too fast.

DQPhoto courtesy: JJBers / Flickr

Critics have a lot of bad things to say about Dairy Queen food. The hot dog looks like an exploited Slim Jim in a cold, soggy bun. The burgers come with burnt patties and mushy buns. Dairy Queen is also ashamed for not cooking her chicken often.

Consumer score: 43%

30. The Crazy Chicken

El Pollo Loco is Spanish for "The Crazy Chicken." Founded by Francisco Ochoa, the restaurant fast food first opened in Mexico in 1975. The United States did not try El Pollo Loco until 1980, when the company opened in Los Angeles. Only 43 percent of customers return to El Pollo Loco. What's wrong with it? From service to food, El Pollo Loco suffers from a low-quality environment.

Photo courtesy: ElPolloLoco / Twitter

Diners complain about the terrible service, emphasizing that employees are rude, orders are often incorrect, and wait times are long. Also, the expensive menu is not worth it due to the soft and tasteless food. Guests don't like chicken, which is overcooked and dry or undercooked. Sometimes places even run out of chicken.

Consumer score: 43%

29 Taco Bell

In 2018, Taco Bell was voted “the restaurant America's favorite Mexican ”. The beef chalupa, Nacho Fries, and CrunchWrap Supreme are their most popular items. But how could Taco Bell also be the worst in the country? Many guests criticize the food.

E480563101f4b37f0bf6bf39896a6fe4Photo courtesy: Mike Baird / Flickr

Diners ranked Taco Bell burritos the least delicious, according to Consumer Reports. The menu items also don't make customers feel full, so they are hungry a few hours later. In many Internet forums, customers claim that eating Taco Bell food causes stomach pain or diarrhea. There are lots of jokes about it, too, damaging fast food's reputation.

Consumer score: 43%

28. Bojangles'

Established in 1977, the first Bojangles store in Charlotte, North Carolina. The business only exists in 12 states, including Alabama, Maryland, and Florida. Bojangles' receives some praise for its food, but the company is still considered one of the worst fast food chains in the nation. The chicken and biscuit joint does not attract enough returning customers.

Photo courtesy: kazamatsuri / Flickr

Some consumers hate their cookies, including the Washington Post taste testers. The judges rated the Bojangles cookies as salty and burnt. Also, the judges said: “So many carbs, so little flavor. He's crying for jam, jelly, anything that distracts from the fluffy body. I can taste the yeast in this; it tastes like baking soda ”.

Consumer score: 42%

27 Subway

Although Subway has more than 24,000 stores across the country, it also has a low return score. The famous five dollar footlongs and Fresh Fit Choices are no longer enough. In 2018, the company closed more than 1,000 stores.

Photo courtesy: @ SUBWAY / Twitter

Consumers today are looking for locally sourced products and hormone-free meat instead of the processed meats offered at Subway. It also doesn't help that Firehouse Subs and Jersey Mike are kicking Subway's butt. As a result, Subway is trying to evolve its simple menu and mediocre brick and mortar sites.

Consumer score: 42%

26. Krystal

Many customers who review Krystal often compare it to another restaurant called White Castle because of its little burgers. Krystal scores slightly better than White Castle on this list. Although guests like Krystal's corn cubs, the burger joint still has a few flaws.


Photo courtesy: Nathan Eror / Flickr

According to Consumer Reports, Krystal serves one of the worst hamburgers in the country. The buns are so big that the empanada seems to disappear in the middle. Inside the burger, customers will find a smooth square patty and the least amount of sauce.

Consumer score: 41%

25. Domino's

Before 2009, customers complained that Domino's pizza tasted like cardboard. The meat the business used for the ingredients was gross. People also thought that tomato sauce tasted like tomato sauce. In other words, Domino's was committing crimes against pizza. The company also knew this.

949a26a3047b0a79e1b4a212ce745248Photo courtesy: @ dominos / Twitter

Domino's admitted that its food sucked in 2009. In response, the company tried to improve the taste of its product. However, Domino's is still considered one of the worst restaurants fast food nation. Slow company service and dirty food environment lose customers.

Consumer score: 41%

24. Long John Silver's

Long John Silver's exclusively sells fish and chips and hushpuppies. However, fried fish fail and cubs falter. Food is difficult to enjoy because it is too rancid, salty, and fatty. Most fried fish consists of dough rather than meat. Other common complaints include that the food is cold or overcooked.

Photo courtesy: Wikimedia Commons
Poor customer service, long waits, and missing item orders are also inconveniences for diners. Many stores also receive criticism of the mess. Consumers describe the tables as dirty and say the air smells bad. Sometimes flies buzz inside, making for a horrible dining experience.

Consumer score: 41%

23. Taco John's

Taco John only sees that 41 percent of his diners return a second time. Customers love Potato Olés, but many of them don't come back because the rest of the menu is a total disaster. For example, salad tacos appear carelessly together, while burritos are improperly wrapped.

Photo courtesy: @ tacojohns / Twitter

In addition to the terrible presentation of the food, the meals at Taco John's taste awful. Customers call the food overwhelmingly salty. The taco meat is so greasy that all the oil escapes from the shells. Some diners also say that the cheese tastes fake.

Consumer score: 41%

22. Wienerschnitzel

The world's largest hot dog chain, Wienerschnitzel, was established in 1961. Today, the chain serves more than 120 million hot dogs each year. But the company has a low customer return score. Why does Wienerschnitzel fall short? The culprit is low-quality food.

Photo courtesy: @ wienerschnitzel / Twitter

Wienerschnitzel's meat is vile. Guests don't understand why there are options to cook meat to your liking when it usually just burns. The relationship between meat and bread is very low, and bread overshadows meat. Also, some diners say potato chips have a rubbery texture, while others call them mushy.

Consumer score: 41%

21. KFC

Suffering for decades, KFC went from 5,472 locations in 2002 to 4,270 restaurants in 2016. KFC has been dealing with rumors that they inject their chickens with steroids to create "mutant chickens" or "Frankenchickens." Although the chain has denied these claims, consumers say they still don't trust the food.

Photo courtesy: Aleks Dorohovich / Unsplash

Diners often criticize KFC for having poor food quality and a dirty dining area. Rancid, soft, greasy and slimy chicken is unappealing. KFC advertises crunchy and crispy food, but customers complain about receiving incredibly soggy chicken. Sometimes the chicken is crispy when it is burned and dry.

Consumer score: 40%

20. Cinnabon

Cinnabon draws guests in with freshly baked cakes, like warm, sticky cinnamon buns. But only 40 percent of their clients return. Struggling to survive, Cinnabon has tried to bring the brand to life. However, many consumers are not yet biting into the changes.


Photo courtesy: @ Cinnabon / Twitter

The quality of service and food at Cinnabon receive bad reviews. Customers don't want to support the chain if they think the workers are rude. Diners also don't like cinnamon buns being reheated and old instead of fresh from the oven.

Consumer score: 40%

19. Del taco

Mexican fast food chain Del Taco serves taco combos and cinnamon churros so that 40 percent of customers return. Guests note that it appears they are waiting a long time to order and receive their food. Most diners don't return due to unappetizing food.

Ecb9591eb542943052168bde2128fc83Photo courtesy: @ DelTaco / Twitter

The meat used in the tacos and burritos lacks flavor. Also, the amount of rice in the burrito overwhelms diners. But the chain has seen some positive reviews for its meatless tacos. Will this win Del Taco customers? We'll have to wait and see.

Consumer score: 40%

18. Einstein Brothers

Only 40 percent of American customers choose to eat a "gourmet" muffin for breakfast at Einstein Brothers. The bagel chain gets bad reviews for its mediocre quality and freshness. The muffins are bland, compared to the muffins at Safeway and WinCo Foods grocery stores.


Photo courtesy: @ EinsteinBros / Twitter

In addition to the terrible buns, consumers are also highly critical of coffee and customer service. To put it nicely, the coffee is awful, and the service lacks precision or timeliness. It is not uncommon for orders to be placed incorrectly or to take too long to reach the customer.

Consumer score: 40%

17. White Clastle

A low number of consumers love White Castle. The burger joint is famous for its small, square burgers, but that could be the company's weakness. The guests leave unsatisfied due to the size of the hamburger. To fill up, diners must buy more than one small burger.

B8dad8eca786f8d08e61e839676b029ePhoto courtesy: soupstance / Flickr

To make matters worse, burgers come with grocery buns. The bread is too airy and large, compared to the meat in the burger. Customers also consider the empanadas to be thin and smooth. The flavor of the onion dominates the rest of the burger.

Consumer score: 39%

16. Panda Express

Founded in 1983, Panda Express has more than 2,000 stores across the country, making it the chain of restaurants Asians largest in the country. Panda Express offers kitchen Chinese gourmet and allows diners to create their own food. However, the food is so-so and the items are too expensive.

Photo courtesy: Coolcaesar / Wikimedia Commons

From BuzzFeed to chef David Chang, Panda Express is often criticized for serving authentic food. BuzzFeed invited the Chinese to try the chain for the first time. In the video, some unimpressed diners criticized and mocked the food. Chang says, "Do I bite my thumb or get orange chicken?"

Consumer score: 39%

15. Church's Chicken

Established in the 1950s, Church's Chicken specializes in chicken, cookies, and chips. With a lower score based on the Consumer Picks survey, Church's Chicken struggles to win back guests. Consumers simply aren't big fans of the chain's food, such as hand-breaded fish, honey butter cookies, and popcorn shrimp.

Photo courtesy: Michael Rivera / Wikimedia Commons

Although the chicken is not too dry or greasy, its lack of flavor disappoints consumers. The cookies also frustrate diners, who describe the bread as hard as a rock. But Church's Chicken plans to improve its food and service to win more customers in 2019.

Consumer score: 38%

14 Wendy's

With an unimpressive regressive customer score, no one seems to care for Wendy's square burgers, sea-salt fries, and her signature Frosty. Many consumers take photos of Wendy's for their "chili crunch finger" in 2005 or the live mouse found in a burger bag in 2018.

Photo courtesy: Pixabay

Wendy's can't take a break. Everyone teases their expensive meals of flat burgers, wilted vegetables, and stale buns. To end on a positive note, Wendy's often announces the fact that their empanadas never freeze, drawing some guests. As a result, the company performs slightly better than some of its rivals.

Consumer score: 38%

13. Little Caesars

Little Caesars is famous for its slogan “Pizza! Pizza!" He's also known for selling a large pepperoni or cheese pizza for just $ 5. Sounds great, right? Unfortunately, the saying "you get what you pay for" is true with Little Caesars.

Photo courtesy: Mike Mozart / Flickr

The pizza chain advertises high-quality, fresh ingredients, but consumers are disappointed that the food is really poor in both quality and freshness. Everything from sauce to cheese to pepperoni tastes vile. The chain often teases their pizza that tastes like cardboard.

Consumer score: 37%

12. Checkers

Checkers has specialized in hamburgers, hot dogs, fries, and smoothies since 1986. However, the chain teases its customer service and low-quality food. Guests say service is too slow, even when no other customers are online.

Photo courtesy: Phillip Pessar / Flickr

The chain's burgers and hot dogs are also heavily criticized. Common complaints about burgers include flavorless patties and giant pieces of flavorless iceberg lettuce that add nothing to the burger. But many customers congratulate the Ladies on their potato chips and banana smoothies.

Consumer score: 36%

11. Sonic Drive-In

How can someone resist a restaurant retro-themed with happy hour and carnival-style food? Sonic exclusively sells cheeseburgers, onion rings, corn dogs, slushies, smoothies, and chili dogs. However, the biggest downside to the business is that the food is neither fresh nor of high quality.

Photo courtesy: Mike Mozart / Flickr

A Sonic cheeseburger has all the ingredients of a typical cheeseburger: empanada, melted cheese, lettuce, onion, pickles, and tomatoes. But where does it go wrong? The empanada and the lettuce. The meat is usually dry and unseasoned, while the lettuce occupies most of the hamburger.

Consumer score: 36%

10. A&W

Founded in 1919, A&W is known for its root draft beer, root beer floats, and burgers. As one of the oldest burger chains in the country, A&W is loved for its root beer more than its food. Customer complaints generally have to do with food quality and customer service.

Photo courtesy: GoToVan / Flickr
Guests slap on the A&W fries and call them greasy and terrible. Some people say that eating French fries is like consuming a cup of oil. Consumers are also angered by A & W's lack of punctuality and cleanliness. For example, customers wait a long time to receive their order. Dirty tables are often covered in grease and trash, while trash cans overflow.

Consumer score: 35%

9. Auntie Anne

Aunt Anne sells treats, such as hot and salty crackers. Established in 1988, the pretzel store first opened in Lancaster, Pennsylvania. This chain is often found in shopping malls, which is its biggest drop. With fewer people going to shopping malls in recent years, Aunt Anne found herself losing customers.

Photo courtesy: @ AuntieAnnes / Twitter

To get more business, Aunt Anne started establishing a store where there is more foot traffic, such as tourist spots and street locations. Although her location is her biggest problem, Aunt Anne still sees some complaints. For example, guests are disappointed by stale and burnt pretzels, as well as rude and unwelcoming customer service.

Consumer score: 35%

8. Quiznos

The toasted sandwich chain, Quiznos, collapsed due to store closings and financial problems. In 2008, Quiznos had 5.000 restaurants across the country. Today, only 800 Quiznos stores remain. The company even filed for bankruptcy in 2014. The biggest customer complaint? Submarines are too expensive.

Photo courtesy: @ Quiznos / Twitter

When its main rival, Subway, started selling $ 5 sandwiches, Quiznos tried to compete by offering a discount. But the plan failed. In 2009, the chain sent customers a coupon for a free sandwich, but franchise owners were already experiencing low earnings, so many did not honor the coupon. In response, customers got angry and Quiznos had more problems.

Consumer score: 35%

7. Hardee's

Hardee's is found primarily in the southern and midwestern states. Hardee's is best known for its grilled burgers and controversial advertisements, such as using supermodels to create “sexy” commercials. Throughout its history, the company has had intense rivalries with Jack in the Box, McDonald's and KFC.

Photo courtesy: Mr. Blue MauMau / Flickr

Hardee's is not afraid to admit its flaws. In fact, the company launched a campaign that revealed they were privy to their shoddy service, disgusting food, and confusing menu in 2003. However, Hardee's hasn't changed yet because its poor service, dirty food environment, and mediocre food continues. disappointing customers. .

Consumer score: 34%

6. Jimmy John's

Known for his catchphrase "Freaky Fast, Freaky Fresh," Jimmy John's (JJ's) has a history of bad luck. In 2016, the sandwich shop forced its workers to sign a non-compete clause, banning employees from working in other deli for up to two years after their JJ employment ended. In response, several states took JJ to court. JJ was forced to remove the clause from any hiring paperwork.

Photo courtesy: Mike Mozart / Flickr

The problems did not end there. JJ has caused several large outbreaks of food poisoning. In 2008, 2009, and 2010, clients became ill with E. coli or salmonella after eating JJ's outbreaks. At least 100 JJ clients in Kansas became ill in 2013. Fast-forward to 2018, JJ was responsible for another food poisoning outbreak.

Consumer score: 34%

5. Sbarro

"You eat Sbarro not because you want Sbarro, but because it is the food that is available the moment you want some food," said Neil Irwin of The New York Times. About 34 percent of Sbarro's returning customers agree with him.

Photo courtesy: John Seb Barber / Flickr

Sbarro loses customers due to its low food quality and lack of freshness. Customers are more interested in getting bespoke pizzas with better ingredients in pizza chains like Blaze Pizza. Sbarro stores are also cursed for their place of residence. The chain is often found in the mall's dying food court.

Consumer score: 34%

4. Burger king

Burger King has made headlines for launching impossible vegan tacos and burgers. But the chain is known as Whopper's Original Home. Only a small percentage of customers opt for Burger King grilled burgers for convenience.


Photo courtesy: @ BurgerKing / Twitter

Burger King gets very hot for his sad and simple Whopper burger. The ratio of the ingredients in the burger is often off. Onions dominate the rest of the burger. Also, the size of the empanada is disappointing, compared to the other ingredients.

Consumer score: 33%

3. Carl's Jr.

Founded in Los Angeles in 1941, Carl's Jr. was originally a hot dog stand. Today, the chain is memorable for its controversial advertisements and grilled burgers. However, customers are not impressed with the food or the marketing. Some customers find their hypersexualized commercials offensive.

Photo courtesy: Kari Rene Hall / Los Angeles Times via Getty Images
Guests are also frustrated with Carl's Jr. burgers. Although the burgers are large, they are also messy, making the experience less satisfying. Many consumers also wonder why food is becoming more expensive when quality has not improved.

Consumer score: 33%

2. Jack in the Box

Famous for its round-headed mascot and fun commercials, Jack in the Box has been in the burger business since 1951. Although the chain also offers tacos, fries, all-day breakfast, and chicken fajitas, Jack in the Box suffers from shame. bad note

Photo courtesy: Manfred Segerer / ullstein bild via Getty Images

Many customers find Jack in the Box disgusting, especially their fried tacos. On social media, the chain's customers have described the tacos as "a wet envelope of cat food" and "vile." However, some consumers are big fans and say that tacos are gross, but still love them and can't "resist" them.

Consumer score: 33%

1 McDonald's

McDonald's seems to be everywhere we look. However the restaurant The country's most famous fast food restaurant is also the worst chain in the country. Although McDonald's can produce and sell many hamburgers, the quality of the food is poor. More customers prioritize quality over quantity.

Photo Courtesy: Steve Eason / Hulton Archive / Getty Images

The company prides itself on using 100% USDA inspected frozen beef patties. The patties are also not made with preservatives, fillers, extenders, or "pink slime." However, McDonald's burgers are the lowest in freshness and food quality. Customers often close the mega chain for burgers that look and taste like a “mess” with dry patties.

Consumer score: 28%

Author Rachel R.
Photos courtesy: Photodisc / Getty Images

I am a dreamer and in my dreams I believe that a better world is possible, that no one knows more than anyone, we all learn from everyone. I love gastronomy, numbers, teaching and sharing all the little I know, because by sharing I also learn. "Let's all go together from foundation to success"
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